Elasticsearch, Logstash, and Kibana take pleasure in the good thing about having vibrant and useful communities. You have our assurance of large-top quality support and solitary source of truth as an Elasticsearch Service shopper, even so the Elastic Group will also be a handy useful resource in your case everytime you have to have it.
If you are in absolutely free trial, you are also suitable to obtain the Elasticsearch Company Typical degree support for as long as the trial is Lively.
The main concentration of support is to make certain your deployment reveals a inexperienced standing and is out there. There isn't any certain initial or ongoing response time, but we do try to have interaction on just about every problem in 3 enterprise times.
Through the Elasticsearch Company Console: Visit the Support website page or find the support icon, that looks similar to a everyday living preserver, on any site during the console. Speak to us by e mail: [email protected]
Get in contact Why Instaclustr Unmatched knowledge Our support crew has in depth familiarity with Elasticsearch’s technological particulars and operational nuances. Our managed services pedigree and wide buyer foundation makes certain that we possess the expertise to fit any customer environment. It’s what we do everyday On a daily basis, we produce mission significant, high efficiency, and often-on facts options for our buyers. Our corporation is centered on the operational functionality of Elasticsearch and complementary open source information layer technologies. Dedicated crew Elasticsearch support workforce is created up of dedicated engineers and Elasticsearch experts with intensive operational working experience. We've got the opportunity to assistance keep the clusters running competently and successfully less than several situations and use situations Unmatched expertise Our support staff has considerable expertise in Elasticsearch’s complex specifics and operational nuances.
If you are on an Elasticsearch Company Standard membership therefore you have an interest in shifting to Gold or Platinum support, please Get in touch with us. We also endorse you read through our best tactics guidebook for receiving the most out of one's support expertise:
We can offer support no matter if your atmosphere is on-prem or during the cloud. Contact our staff to discuss your unique infrastructure and necessities, including SLAs and protection needs.
If you have any specialized issues that are not for our Support crew, hop on our Elastic Local community message boards and have responses from the professionals while in the community, like people today from Elastic.
For consumers without an Energetic membership, stop by the Elastic Group message boards and have solutions through the professionals inside the Local community, such as men and women from Elastic.
Explain the trouble. Contain any pertinent details, together with error messages you encountered, dates and situations when the problem transpired, or anything else you think that could be handy.
At that time, Microsoft Promoting will use your complete IP handle and consumer-agent string to ensure that it could possibly effectively system the advert click on and charge the advertiser.
Trying to find crisis Elasticsearch support? Are you acquiring operational difficulties using your self-managed Elasticsearch cluster in manufacturing natural environment?
By email: [email protected]. Should you Make contact with us by email, you should use the e-mail handle that you just registered with, to ensure that we can help you more promptly. If you are utilizing a distribution listing as your registered email, You can even sign-up a 2nd electronic mail tackle with us.
These subscription ranges give assured response occasions for support problems, greater support coverage hrs, and support contacts at Elastic. What's more, it involves support for the way-to and development concerns. The precise support protection relies on your membership amount.
Our support web pages are actually provided in English, to translate to your desired language You should use the created-in translate perform in Chrome or Firefox.
Support is supplied by email or through the Elastic Support Portal. The principle focus of support is to be certain your Elasticsearch Support deployment demonstrates a eco-friendly position and is obtainable. There is no certain initial or ongoing reaction time, but we do attempt to have interaction on each and every situation in just three small business days.
To find out more, check Top quality Support Companies Plan. When you are on a Standard membership, therefore you are interested in upgrading your support amount, make sure you contact us. We also advocate that you simply study our best practices information for obtaining the most out within your support practical experience:
Lots of people offer support after which don’t stroll the stroll. Being a pure open up resource corporation, we will only differentiate Elasticsearch support on selling price and support, and we care deeply about retaining good support and solving our buyers’ challenges immediately.
Get in touch with us as well as a member of our workforce will reach out to you in just minutes We’ll speedily assist you to get yourself a contract in place so we can get to work resolving your Elasticsearch concerns and get your setting operational as quickly as you can.
Against this, any time you click a Microsoft-presented ad that seems on DuckDuckGo, Microsoft Promotion would not associate your advert-simply click habits having a user profile. It also won't retail outlet or share that details other than for accounting needs.